* Please make sure to contact us in order to receive a Return Authorization Number PRIOR to shipping the item(s) back.
* Warranty is still valid for any non-accidental, manufacturer defects or items damaged on arrival.
* All returned items must be in new and unused condition and still have their original packaging attached to them.
* Customers are responsible for return postage costs.
* Shipping fees (if applicable) are non-refundable.
Please send us an email through our "Contact Us" page to begin the refund/exchange process.
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Love is priceless, selfless, mutual, and unrequited. This is the love that pets have for their owners.